Terms of Service

Last Updated: March 23, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "Customer") and Keplogic, Inc. ("Keplogic," "we," "us," or "our"). They govern your access to and use of the Coral website at https://coral.inc (the "Site"), the Coral platform, Virtual Machine infrastructure, APIs, integrations, and any related services (collectively, the "Services"). By registering for an account, clicking "I agree," or accessing the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

BY CLICKING "I ACCEPT," REGISTERING AN ACCOUNT, SUBMITTING PAYMENT INFORMATION, OR OTHERWISE ACCESSING OR USING THE SERVICES, CUSTOMER AGREES TO BE BOUND BY THESE TERMS. IF CUSTOMER IS ACCEPTING ON BEHALF OF AN ORGANIZATION, CUSTOMER REPRESENTS THAT CUSTOMER HAS THE AUTHORITY TO BIND SUCH ORGANIZATION. IF CUSTOMER DOES NOT AGREE, CUSTOMER MAY NOT ACCESS OR USE THE SERVICES.

IMPORTANT NOTICE REGARDING AI AGENT RISKS: THE SERVICES ALLOW ARTIFICIAL INTELLIGENCE AGENTS TO CARRY OUT AUTOMATED ACTIONS WITHIN VIRTUAL MACHINES, INCLUDING INTERACTING WITH THIRD-PARTY SERVICES AND DATA YOU CONNECT TO THE PLATFORM. AI AGENTS MAY TAKE ACTIONS THAT ARE UNANTICIPATED, INCORRECT, OR THAT LEAD TO UNINTENDED OUTCOMES. YOU ACKNOWLEDGE THAT YOU ACCEPT ALL RISKS ASSOCIATED WITH AI-INITIATED ACTIONS AND THAT KEPLOGIC SHALL NOT BE LIABLE FOR ANY DAMAGES RESULTING FROM SUCH ACTIONS. YOU ARE SOLELY RESPONSIBLE FOR OVERSEEING, REVIEWING, AND MANAGING AI AGENT ACTIVITIES WITHIN YOUR VIRTUAL MACHINE.

1. Eligibility

You must be at least 18 years of age and legally capable of entering into a binding agreement. By accepting these Terms, you represent and warrant that you satisfy this requirement and that your use of the Services will comply with all applicable laws and regulations.

2. Definitions

3. Scope of Services

Keplogic provides managed Virtual Machine infrastructure through Coral enabling AI Agents to carry out automated tasks, interact with Connected Services, and perform actions on Customer's behalf within isolated sandboxes. The Services provide infrastructure only; AI usage is not included. Customer must supply their own AI Provider credentials.

Keplogic may introduce, remove, or modify features at any time. For any material reduction of a feature that is generally available and actively used within your Account, Keplogic intends to provide at least thirty (30) days' advance notice unless doing so would pose a security risk, violate applicable law, or be technically infeasible.

Keplogic may deploy Updates automatically. Keplogic will use commercially reasonable efforts to maintain backwards compatibility for twelve (12) months following an Update's release, except where doing so would create a security vulnerability, infringe third-party rights, or be technically impracticable.

4. Support

Keplogic will provide reasonable support to Customer via multiple channels, which may include email, chat, and community forums. There is no limit on the number of support inquiries. Keplogic will use commercially reasonable efforts to respond in a timely manner. Support availability and response times may vary depending on the nature and complexity of the inquiry and Customer's subscription tier. Keplogic reserves the right to adjust support channels and procedures and will endeavor to inform customers of any such changes.

5. Account Registration and Security

To access the Services, you must create an Account and may be required to provide certain registration details. You agree to maintain the confidentiality of your Account credentials and to notify Keplogic promptly of any unauthorized use. You are responsible for all activities conducted under your Account, the accuracy of the registration information you provide, and the security of all API keys (including AI Provider API keys) and authentication tokens.

5.1 One Account Per Person

Each individual may maintain only one Account. Creating multiple Accounts to circumvent usage limits, obtain additional free trials or promotional benefits, exploit referral incentives, or for any other purpose is strictly prohibited. If Keplogic determines, in its sole discretion, that multiple Accounts are held by the same individual, Keplogic may suspend or terminate the duplicate Accounts, revoke any credits or benefits obtained through such Accounts, and take any other action it deems appropriate.

6. AI Agent Operations and Risk Acknowledgment

6.1 Nature of AI Agent Services

Customer acknowledges and agrees that: (a) AI Agents operating within the Virtual Machine may carry out automated actions, including reading, sending, and managing communications; accessing, modifying, and deleting data; interacting with third-party APIs and services; executing code; and conducting web activities; (b) AI Agents are powered by third-party AI Providers and may generate outputs that are inaccurate, incomplete, inappropriate, or unexpected; (c) AI Agent behavior cannot be fully predicted or controlled, and actions performed may have real-world consequences that cannot be reversed; (d) Keplogic does not monitor, review, or verify actions taken by AI Agents within your Virtual Machine; and (e) the Services should not be used for critical systems where AI errors could result in significant harm.

6.2 Customer Responsibility for AI Agent Actions

CUSTOMER IS SOLELY RESPONSIBLE FOR ALL ACTIONS PERFORMED BY AI AGENTS WITHIN THEIR VIRTUAL MACHINE, INCLUDING: (a) monitoring and supervising AI Agent activities; (b) reviewing AI Agent outputs before they are sent, published, or acted upon; (c) configuring appropriate permissions and access controls; (d) ensuring compliance with all applicable laws and third-party terms of service; and (e) any consequences, damages, or liabilities resulting from AI Agent actions, whether intended or unintended.

6.3 AI Provider Terms

Customer's use of AI Agents is subject to the terms of service and acceptable use policies of the applicable AI Provider. Customer is responsible for compliance with all such terms. Keplogic is not responsible for any suspension, termination, or limitation of Customer's AI Provider account or API access.

7. Pricing, Payment, and Taxes

7.1 Pricing

Current fees are published on our Site or set forth in a mutually agreed written order form. Fees may include subscription charges and usage-based charges. We reserve the right to adjust fees by posting updated pricing on the Services or by notifying you through other reasonable means.

7.2 AI Provider Costs

Fees for the Services cover infrastructure only. AI usage costs are separate and billed directly by your AI Provider in accordance with your agreement with them. Keplogic bears no responsibility or liability for AI Provider fees or charges.

7.3 Billing Cycle and Payment

Keplogic bills on a monthly basis. If Keplogic suspects fraud or non-payment risk, Keplogic may bill more frequently. You agree to pay all fees associated with your Account. Payments may be made using the methods available on the Site.

7.4 Free Trials and Promotional Offers

Keplogic may offer free trials or other promotional offers at its discretion. Free trials are limited to one per person. You may not create multiple Accounts, use alternate email addresses, or employ any other means to obtain more than one free trial. Keplogic reserves the right to: (a) determine eligibility for any free trial or promotional offer; (b) revoke or reclaim benefits obtained through abuse of promotional offers; (c) charge the applicable subscription fee if a free trial is obtained in violation of these Terms; and (d) suspend or terminate Accounts associated with promotional abuse.

7.5 Referral Program

Keplogic may offer a referral program that rewards existing users for referring new customers. Referral credits are earned only when a referred user converts to a paid subscription. You may not refer yourself, refer Accounts that you own or control, or otherwise manipulate the referral program to earn credits. Keplogic reserves the right to revoke credits obtained through abuse of the referral program and to suspend or terminate Accounts engaged in such abuse.

7.6 Non-refundable

Except as required by applicable law, payments are non-cancelable and non-refundable.

7.7 Taxes

Fees are exclusive of taxes. You are responsible for all applicable taxes, duties, and similar assessments related to the Services, except for taxes based on Keplogic's net income.

7.8 Overdue Payments

Overdue payments shall accrue interest at a rate of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower) plus reimbursement of collection costs (including reasonable attorneys' fees). Keplogic may suspend access to the Services for nonpayment.

8. License Grant and Restrictions; Intellectual Property

8.1 License to Customer

Subject to your compliance with these Terms, Keplogic grants you a limited, non-exclusive, non-transferable right to access and use the Services solely for your internal business purposes during the Term.

8.2 Restrictions

You may not, and may not permit any third party to: (a) copy, modify, or create derivative works of the Services; (b) distribute, resell, lease, or sublicense the Services; (c) reverse engineer, decompile, or attempt to discover the source code or underlying algorithms of the Services, except to the extent such restriction is prohibited by applicable law; (d) interfere with or disrupt the security, integrity, or performance of the Services; (e) access the Services for the purpose of developing a competitive product or service; (f) link to our Site in a way that is unlawful, damages our reputation, or suggests any form of association or endorsement on our part; or (g) remove or obscure any proprietary notices.

8.3 Keplogic Intellectual Property

Keplogic retains all right, title, and interest (including all intellectual property rights) in and to the Services, Documentation, all improvements, enhancements, or modifications thereto, and any software, applications, inventions, algorithms, or technology developed in connection with the Services. You obtain no rights or licenses except as expressly set forth herein.

8.4 Customer Content and Customer IP

Customer retains all right, title, and interest in and to Customer Content and any intellectual property owned by Customer prior to using the Services ("Customer IP"). You hereby grant Keplogic a non-exclusive license to use Customer Content solely for the purpose of providing the Services to you. Keplogic does not use Customer Content to enhance its services, train models, or for any purpose beyond fulfilling your requests.

8.5 Feedback

If you provide suggestions, ideas, comments, or other input related to the Services ("Feedback"), Keplogic may use such Feedback to develop or improve the Services without restriction. Keplogic will own any such developments and will have no obligation to compensate you.

8.6 Usage Data

Keplogic may collect, analyze, and use aggregated and anonymized usage data derived from Customer's use of the Services to operate, improve, and support the Services, provided that such data cannot be used to identify Customer or any individual.

9. Acceptable Use Policy

You agree not to: (a) upload or transmit malware, illegal content, or material that infringes on intellectual property rights; (b) probe, scan, or test the vulnerability of any Keplogic system without prior written authorization; (c) violate the privacy or data protection rights of any person; (d) use the Services to commit or facilitate any unlawful activity; (e) remove proprietary rights notices within the Services; (f) use the Services to send spam, phishing messages, or unauthorized communications; (g) use the Services to harass, abuse, or cause harm to others; (h) create multiple Accounts to obtain additional free trials, promotional benefits, or referral credits; or (i) manipulate or abuse any referral, credit, or incentive program offered by Keplogic.

Keplogic may immediately suspend your access if Keplogic reasonably believes you have violated this section.

9A. SMS/Text Messaging Terms

By providing your phone number during account registration or in your account settings and opting in to receive SMS messages, you agree to the following:

9A.1 Consent to Receive Messages

You expressly consent to receive SMS text messages from Keplogic at the phone number you provide. These messages may include account verification codes, service notifications related to your AI agent activity and account status, and support-related communications. Msg & data rates may apply.

9A.2 Message Frequency

Message frequency varies based on your account activity and may include up to approximately 10 messages per month.

9A.3 Opt-Out

You may revoke your consent and opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message. You may also opt out by emailing support@coral.inc or by updating your notification preferences in your account settings.

9A.4 Opt-In

You may opt back in at any time by replying START, by updating your preferences in your account settings, or by contacting support@coral.inc.

9A.5 Help

For help with SMS messaging, reply HELP to any message or contact us at support@coral.inc.

9A.6 No SMS Sharing

We will not sell, rent, or share your phone number or SMS opt-in consent information with third parties or affiliates for marketing or promotional purposes.

9A.7 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply. Check with your mobile carrier for details about your text messaging plan.

9A.8 Not a Condition of Purchase

Consent to receive SMS messages is not required as a condition of purchasing any goods or services from Keplogic.

10. Connected Services and Third-Party Integrations

The Services enable you to connect third-party applications. By authorizing a Connected Service, you: (a) grant Keplogic and your AI Agents permission to access, read, modify, and interact with data in those services; (b) represent that you have the authority to grant such access; and (c) accept full responsibility for all actions taken through such Connected Services. Your use of Connected Services is subject to the terms of those third parties. Keplogic is not a party to and bears no liability under any agreement between you and any third-party provider. Keplogic does not endorse, warrant, or assume responsibility for any Connected Service.

11. Security and Data Protection

Keplogic implements commercially reasonable technical and organizational measures designed to safeguard Customer Content against unauthorized access, use, or disclosure. Each customer's Virtual Machine is isolated from those of other customers. However, no security system is impenetrable, and Keplogic cannot guarantee the absolute security of Customer Content.

12. Term, Suspension, and Termination

12.1 Term

These Terms will remain in effect until terminated by you or Keplogic as described below.

12.2 Suspension

Keplogic may immediately suspend your access if: (a) required by law; (b) your use poses a security risk; (c) your Account is overdue by thirty (30) days or more; (d) you breach these Terms; or (e) your AI Agent activities pose a risk to the Services or third parties.

12.3 Termination by Customer

You may terminate at any time by closing your Account and paying all outstanding fees.

12.4 Termination by Keplogic

Keplogic may terminate these Terms for convenience upon thirty (30) days' written notice.

12.5 Effect of Termination

Upon termination, you must immediately cease all access to and use of the Services. Keplogic may delete Customer Content after thirty (30) days. Sections that by their nature should survive termination will remain in effect, including payment obligations, disclaimers, limitations of liability, indemnification, and dispute resolution.

13. Warranties and Disclaimers

The Services and Site are provided on an "AS IS" and "AS AVAILABLE" basis. Keplogic disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Keplogic does not warrant that the Services will be uninterrupted, error-free, or secure, that Customer Content will not be lost, or that the Services will satisfy your requirements.

KEPLOGIC MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY, CAPABILITY, OR SUITABILITY OF ANY AI AGENT OR AI PROVIDER. AI AGENTS MAY GENERATE INCORRECT, HARMFUL, OR UNEXPECTED RESULTS. CUSTOMER USES AI AGENTS ENTIRELY AT CUSTOMER'S OWN RISK.

14. Data Privacy

Customer shall ensure that any Customer Content, including personal data, is collected, processed, transferred, and used in full compliance with applicable data protection laws and that Customer has obtained all necessary authorizations and consents. For purposes of this section, "applicable data protection laws" refers to applicable data privacy, data protection, and cybersecurity laws, including but not limited to: (a) the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act, and any binding regulations issued under either Act; and (b) the EU General Data Protection Regulation 2016/679, including the applicable implementing legislation of each Member State. To the extent Keplogic processes personal data on your behalf, the Data Processing Agreement is incorporated by reference into these Terms.

15. Confidentiality

Each party acknowledges that it may receive access to certain confidential information of the other party, including technical data, trade secrets, know-how, research, product plans, customer information, customer lists, market data, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering details, hardware configuration information, marketing strategies, financial information, or other business information ("Confidential Information"). Each party agrees to maintain all Confidential Information in confidence and not to (i) disclose such Confidential Information to third parties or (ii) use such Confidential Information except to exercise rights or perform obligations under these Terms, without the prior written consent of the disclosing party.

These obligations shall not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) is rightfully received from a third party without restriction on disclosure; (c) is independently developed without reference to Confidential Information; or (d) is required to be disclosed by law or court order, provided the receiving party gives reasonable advance notice (unless prohibited by law) to allow the disclosing party to seek protective measures.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, KEPLOGIC'S TOTAL CUMULATIVE LIABILITY FOR ANY DAMAGES ARISING OUT OF OR RELATED TO THE SERVICES, THESE TERMS, OR ANY DATA PROCESSING AGREEMENT WILL NOT EXCEED THE GREATER OF: (1) ONE HUNDRED (100) US DOLLARS; OR (2) THE TOTAL FEES YOU PAID TO KEPLOGIC IN THE TWELVE (12) MONTHS PRECEDING THE LAST EVENT GIVING RISE TO LIABILITY.

KEPLOGIC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOU ACKNOWLEDGE THAT THE AI FEATURES OF THE SERVICES MAY OCCASIONALLY GENERATE INCORRECT OR UNRELIABLE INFORMATION. WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY OUTPUT GENERATED BY THE AI. ANY INFORMATION OR GUIDANCE PROVIDED BY THE AI IS FOR GENERAL INFORMATIONAL PURPOSES AND IS NOT INTENDED AS PROFESSIONAL ADVICE. YOU SHOULD CONSULT QUALIFIED PROFESSIONALS BEFORE MAKING DECISIONS BASED ON AI OUTPUT.

WITHOUT LIMITING THE FOREGOING, KEPLOGIC SHALL HAVE NO LIABILITY FOR ANY DAMAGES ARISING FROM: (A) ACTIONS PERFORMED BY AI AGENTS, WHETHER AUTHORIZED OR UNAUTHORIZED, INTENDED OR UNINTENDED; (B) ERRORS, OMISSIONS, OR INACCURACIES IN AI AGENT OUTPUTS; (C) DATA LOSS, DISCLOSURE, OR CORRUPTION RESULTING FROM AI AGENT ACTIVITIES; (D) VIOLATIONS OF THIRD-PARTY TERMS OF SERVICE BY AI AGENTS; (E) SUSPENSION OR TERMINATION OF CONNECTED SERVICES DUE TO AI AGENT ACTIVITIES; OR (F) ANY OTHER CONSEQUENCES OF AI AGENT OPERATIONS.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

17. Indemnification

You will indemnify and hold harmless Keplogic, its affiliates, and their officers, directors, employees, agents, assigns, and successors from any third-party claim arising from: (a) your use of the Services; (b) Customer Content; (c) actions performed by AI Agents operating within your Virtual Machine; (d) your violation of these Terms or applicable law; (e) your breach of any third-party terms of service; or (f) any dispute between you and an AI Provider. Keplogic may assume the exclusive defense of any claim for which you must indemnify Keplogic, and you will cooperate as reasonably requested.

18. Dispute Resolution, Arbitration, and Class Action Waiver

Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in English and held in Delaware, unless the parties agree otherwise.

You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to support@coral.inc within thirty (30) days after first becoming subject to this Arbitration Agreement.

YOU AND KEPLOGIC WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS OR REPRESENTATIVE ACTIONS.

19. Changes to Terms

Keplogic may update these Terms from time to time. If Keplogic makes a material change, Keplogic will use commercially reasonable efforts to notify you by email or through the Services at least seven (7) days before the change becomes effective. The updated Terms will apply on the effective date. Continued use of the Services after the effective date constitutes your acceptance.

20. Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Subject to the arbitration requirement, the state and federal courts located in New Castle County, Delaware shall have exclusive jurisdiction.

21. Export Compliance

You must comply with all applicable export control and trade sanction laws when using the Services. You represent that you are not subject to any embargo or restriction that would prohibit your use of the Services.

22. Force Majeure

Keplogic will not be liable for failure or delay in performance caused by events beyond its reasonable control, including natural disasters, acts of government, pandemics, or internet disturbances.

23. Miscellaneous

Entire Agreement. These Terms constitute the entire agreement between you and Keplogic and supersede all prior agreements regarding the subject matter hereof.

Assignment. You may not assign these Terms without Keplogic's prior written consent. Keplogic may assign these Terms freely.

Severability. If any provision is held to be illegal, invalid, or unenforceable, such provision shall be severable and the remaining provisions shall remain in full force and effect.

Waiver. Failure to enforce any provision shall not constitute a waiver of future enforcement.

Independent Contractors. The parties are independent contractors. These Terms do not create an agency, partnership, or joint venture relationship.

24. Notices and Contact Information

Keplogic, Inc. 241 El Camino Real Menlo Park, CA 94025 Email: support@coral.inc